Frequently Asked Questions


What you should know before attending Jazz in the Gardens Is the event wheelchair-accessible?

All areas of the festival that are accessible to the public are designed to be wheelchair-accessible. These include the parking, ticket sales, seating, restrooms, concessions and the marketplace.

What is the seating arrangement?

Platinum, Prime & Reserved sections have reserved seats. The General Admission area has seating that is not reserved. Each seating area has a different price.

Can I bring coolers, food, or beverage?

You will NOT be allowed to bring food, beverage, or coolers into the event. A variety of food and beverages will be on sale at the event.

In addition to the music, what activities will be at the event?

Food & Beverage: A variety of food and beverage will be served, including: Food: Soul food, Jamaican, Haitian, Latin, Chinese and Bahamian. Beverage: Alcoholic and non-alcoholic beverages. Marketplace: Areas will be set up for purchase of items such as arts & crafts, CD’s, t-shirts, souvenir items and gifts. Displays: Non-for-profit organizations and vendors. Interactive stations: Games, photos, and other exciting interactive fun.

How much is parking?

$25 Cash or Credit / $20 SunPass Plus

Where is ADA Parking?

Parking for ADA patrons is located through Gate 5 and Lot 18 and is on a first come first serve basis. Once all ADA spaces are filled, any ADA parton arriving will have to park in the general lots. ADA fans will also pay a parking fee.

What happens if it rains?

All artists are scheduled to perform “rain, or shine”. The event will be continued even if it rains.

Where can I stay?

Along with our hotel accommodations partner, Curadora, we have worked hard to secure you the best possible online hotels rates. Click here to start your search.

Is there a discount for Children, Students or Senior Citizens?

No. All patrons are charged the applicable prices for the designated sections.

Can I purchase extra tickets on-site?

Yes, tickets can be purchased onsite at the stadium box office if the event is NOT Sold Out.

How will I know what time each performer will be on stage?

The performance schedule will be available on the website. View Saturday’s Line-Up and Sunday’s Line-Up under the Line-up tab.

Are pets allowed?

No pets are allowed.

Are umbrellas permitted?

Small umbrellas will be allowed.

Is there re-entry to the event?

No re-entry is permitted.

Are ATM's available at the event?

Yes. There are ATM’s located in several areas throughout the event venue.

Are tickets refundable?

No. Tickets are non-refundable.

Can I record the festival and/or bring recording devices?

No Cameras, Camcorders, or other video recording devices are permitted in the venue.

Can I bring my own chair, like lawn chairs?

Yes, you can, in the General Admission section only with a purchased General Admission Ticket.